Margherita Soc. Coop. Soc. is committed to ensuring the highest possible satisfaction for its Users and Clients, and more generally, for all interested parties, regarding the services offered, through compliance with all the requirements of the international ISO 9001:2015 Standard. Furthermore, it is committed to ensuring that these services, and the related methods of delivery, are always aligned with the company’s Mission and Vision, through the use of appropriate planning tools such as the three-year development strategy and the annual planning.
Mission:
We work in sinergy with local resources and life contexts, so that every person becomes the protagonist of their own life and an active part of the community. We desing and manage services and events that promote citizenship, inclusion, self-determination, participation, information, and culture. We address all citizens, and in particular people with disabilities, the elderly, children, and youth.
VIsion:
A socially responsible community where welcome, integration, and participation are shared and common values.
Over the years, Margherita Soc. Coop. Soc. has undertaken a path to implement an appropriate management system to ensure quality of services, safety, and environmental protection. Its commitment to quality has further expanded to corporate social responsibility through compliance with all requirements of the international SA8000:2014 Standard, the adoption of a management model in accordance with Legislative Decree 231/2001 (Model 231), and the implementation of the criteria of the UNI/PdR 125:2022 standard.
The SA8000:2014 standard is an ethical standard and commits Margherita Soc. Coop. Soc. to responsible behavior towards its employees. Indeed, both the production outcomes and the quality of work depend not only on the company’s internal processes but also on the quality and ethics of the supply chain.
The 231 Model also commits Margherita to adhering to a clearly defined Code of Ethics, which sets out the values and commitments of the Cooperative in its dealings with its members and external stakeholders (https://www.cooperativamargherita.org/qualita-e-certificazioni/231-2/).
With the aim of carrying out its mission effectively and in line with its strategic vision, Margherita has decided to adopt a Gender Equality Management System (GEMS) in accordance with UNI/PdR 125:2022, as a valuable tool to ensure gender equality in terms of women’s presence and professional growth, promoting an inclusive culture and implementing processes capable of fostering female empowerment.
This “company policy” therefore describes the commitment to ensure compliance with the requirements of the ISO 9001:2015, SA8000:2014, UNI/PdR 125:2022 standards, and Legislative Decree 231/2001, as amended.